KEEP THE DETAILS IN GOOD SHAPE
Care for your cover. Check your delivery.
Clean gently.
Use mild soap and water and rinse well. Follow the material manufacturer’s care guidance. Avoid harsh cleaners, solvents, abrasive tools, or products that are unsuitable for vinyl.
Handle with care.
Use the cover’s intended handling points and follow instructions for any cover lift. Do not drag the cover, stand on it, or allow children or pets to play on it.
Check regularly.
Inspect straps, fasteners, seams, and the cover’s condition. Keep water chemistry within the spa manufacturer’s recommendations and replace damaged parts promptly.
When your cover arrives.
Large covers may ship by freight. Confirm delivery arrangements with your retailer and make sure someone is available to inspect the shipment.
- Inspect the packaging and cover before signing the delivery receipt.
- Look for tears, crushing, punctures, or other damage and photograph any issues.
- Clearly record visible damage on the carrier’s receipt. If damage is significant, discuss refusal with the carrier and contact your retailer promptly.
- Keep packaging and paperwork while any shipping issue is being resolved.
Production and transit times vary. Your retailer can confirm the current schedule and carrier arrangements for your order.